Chapter+6+Questions

Alex Klein-Conrad 11103551 Online Tech. Writing

Email is very convenient, letters leave the workplace where as memos are only used internally, text messaging is very fast and concise but costly, Instant Messages are very useful for Diverse groups
 * 1. What are five distinctions among memos, letters, e-mail, instant messages, and text messages?**

The subject line allows reader to know what emails are important and which ones they may just skim over. Subjects must be concise and convey time and urgency
 * 2. Why is a subject line in a letter, memo, or e-mail important, and what are the components of an effective subject line?**

Clear cut why you are writing to them and what is conveyed in the letter, memo, or email
 * 3. What do you hope to accomplish in the introduction to a memo, letter, or e-mail?**

Design is important because it allows the reader to know the feeling of what the article will convey.
 * 4. Why should you be concerned with document design in a memo, letter, or e-mail?**

Many email platforms will not display many packages and may look unprofessional from their end.
 * 5. Why should you be careful when using highlighting techniques in e-mail?**

Any follow up information if needed and contact information and a departure statement.
 * 6. What should you include in a conclusion to a memo, letter, or e-mail?**

Memos are strictly internalized in the company where emails and letters can be either internal or external.
 * 7. How do the audiences differ among memos, letters, and e-mail?**

Makes it easier to decide which valuable information should go where.
 * 8. How can clustering or mind mapping be valuable to you as a form of prewriting a memo or e-mail?**

Increased speed, Improved efficiency, and more personal than email
 * 9. What are three benefits of using instant messages or text messages in the workplace?**

Security Issues, Employee Personal abuse, and Netiquette
 * 10. What are three challenges of using instant messages or text messages in the workplace?**